Terms of service
At Woven It, we make sure your order reaches you safely and as quickly as possible.
Processing Time
All orders are prepared within 7 working days.
Shipping Time
• Cairo & Giza: 2–3 working days
• Other Governorates: 3–5 working days
Shipping Fees
Shipping fees are calculated at checkout based on your location.
Exchange & Return Policy
At Woven It, your satisfaction is important to us. Since our products are handcrafted, we aim to ensure every piece reaches you in perfect condition.
Exchange Policy
You can request an exchange within 48 hours of receiving your order in the following cases:
• Received a defective or damaged item
• Received the wrong product
To be eligible for exchange:
• The item must be unused and in its original condition
• The item must be returned in its original packaging
Return Policy
Returns are only accepted in case of:
• Defective or damaged products
• Incorrect items received